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Privacy and the security of your personal information is extremely important. This policy sets out terms about what is done with your information and what is done to keep it secure. It also explains where and how personal information is collected, as well as your rights over any of your personal information. This policy explains how this is done and tells you about your privacy rights and how the law protects you.
This privacy notice applies to this website and other interactions (e.g, when you create an account at this website, enroll or sign up for a product, service or newsletter, signup to updates, open a support ticket or make contact via email) you may have through this website.
If you do not agree with the terms, do not access this website or any other aspect of this website. If you have any questions about privacy practices, please email using the contact form on this website.
Personal data means any information capable of identifying an individual. It does not include anonymised data. We may collect and process your personal data in a different ways:
Communication Data that includes any communication that you send whether that be through the contact form on this website, through email or any other communication that you send.
Customer Data that includes data relating to any purchases of goods and/or services such as your name, billing address, delivery address, email address, phone number, contact details, purchase details and your card details.
User Data that includes data about how you use this website and any online services together with any data that you post for publication on this website or through other online services. This may include product, content, files, courses, quizzes, surveys or any other content you upload to or create on this website.
Technical Data that includes data about your use of this website and online services such as your IP address, your login data, details about your browser, length of visit to pages on this website, page views and navigation paths, details about the number of times you use this website, time zone settings and other technology on the devices you use to access this website. The source of this data is from an analytics tracking system.
Marketing Data that includes data about your preferences in receiving marketing from this website and third parties and your communication preferences.
Customer Data, User Data, Technical Data and Marketing Data may be used to deliver relevant website content and advertisements to you and to measure or understand the effectiveness of the advertising from this website.
Data may be collected about you by you providing the data directly (for example by filling in forms on this website or by sending emails). Certain data may be automatically collected from you as you use this website by using cookies and similar technologies. Please see the cookie policy for more details about this.
Data may be received from third parties such as analytics providers, advertising networks, search information providers, providers of technical, payment processing and delivery services, such as data brokers or aggregators.
Personal data may be received about you from various third parties and public sources. When a Third Party Service is enabled, this website is authorized to connect and access other information made available in accordance with an agreement with the Third Party Provider. When connecting to these services passwords are not received or stored for any of these services.
Sensitive Data about you is not collected. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. Information about criminal convictions and offenses is not collected.
When, according to laws, personal data is require to be collected or under the terms of a contract with you if you do not provide that data when requested, this contract (for example, to deliver goods or services to you) can be declared null and void. If you don't provide the requested data a product or service you have ordered may have to be cancelled and you will be notified at such time.
Your personal data will only be used when legally permitted. The most common uses of your personal data are:
Performance of your contract.
To process data in accordance with customers instructions.
Where it is necessary for legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
When there is a legal or regulatory obligation.
Generally, consent is not relied on as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email. You have the right to withdraw consent to marketing at any time by using this website’s contact form or using the privacy settings in your profile.
Set out below is a description of the ways your personal data will be used and the legal grounds on which such data will be processed. Legitimate interests are explained where relevant.
Personal data may be used for more than one lawful ground, depending on the specific purpose for which data is used.
Communication Data : Communication data is used for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defense of legal claims. The lawful ground for this processing is the legitimate interests which in this case are to reply to communications sent through this website, to keep records and to establish, pursue or defend legal claims.
Customer Data: Customer data is used to supply the goods and/or services and to keep records of such transactions. The lawful ground for this processing is the performance of a contract made through this website and/or taking steps at your request to enter into such a contract.
User Data: User data is used to operate this website and ensure relevant content is provided to you, to ensure the security of this website, to maintain backups of this website and/or databases and to enable publication and administration of this website, other online services and business. The lawful ground for this processing is the legitimate interest in the administration of this website.
Technical Data: Technical data is used to analyze your use of this website and other online services, to administer and protect this website, to deliver relevant website content and advertisements to you and to understand the effectiveness of this website’s advertising. The lawful ground for this processing is the legitimate interests which in this case are to enable this website to be properly administered, have the website grow and for marketing strategy.
Marketing Data: Marketing data is used to enable you to partake in promotions such as competitions, prize draws and free giveaways, to deliver relevant content and advertisements to you and measure or understand the effectiveness of this advertising. The lawful ground for this processing is the legitimate interests which in this case are to study how users use the products/services, to develop and grow them and to decide the marketing strategy.
Customer Data, User Data, Technical Data and Marketing Data may be used to deliver relevant website content and advertisements to you and to measure or understand the effectiveness of the advertising. The lawful ground for this use is a legitimate interest which is to grow the website. Data may also be used to send other marketing communications to you. The lawful ground for this processing is either consent or legitimate interests.
The lawful ground of processing your personal data to send you marketing communications is either your consent or the legitimate interests.
The website may send you marketing communications if you made a purchase or asked for information about goods or services or you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since.
Before your personal data is shared with any third party for their own marketing purposes your express consent will be required.
You can ask for marketing messages originating from this website or third parties to stop at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you or by emailing via the contact form at any time.
If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions.
Your personal data may be shared with the parties as set out below:
A platform provider will be the data processor of your data. A data processing addendum has been entered into to process your data. Other companies in the group who provide IT and system administration services and undertake leadership reporting. Service providers who provide cloud infrastructure, video hosting, live video platforms, email provider, IT and system administration services.
Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services. Government bodies that require reporting of processing activities in certain circumstances. Third parties who acquire by a sale, transfer, or merger of parts of the website or assets.
All third parties to whom data will be transferred are required to respect the security of your personal data and to treat it in accordance with the law. Third parties are only allowed to process your personal data for specified purposes and in accordance with specific instructions.
Appropriate security measures have been put in place to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, access is limited to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data with specific instructions from this website and they are subject to a duty of confidentiality.
Procedures have been put in place to deal with any suspected personal data breach and you will be notified or any breach if legally required.
Your personal data will only be retained for as long as necessary to fulfill the purposes it is collected for including for the purposes of satisfying any legal, accounting, or reporting requirements.
The amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure and the processing purposes are taken into account when deciding the correct time to keep the data and if these can be achieved by other means and legal requirements.
In some circumstances your personal data may be anonymized for research or statistical purposes in which case the data may be used indefinitely without further notice to you.
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.
If you wish to exercise any of the rights set out above, please use the contact form on this website.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, you may be charged a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, in these circumstances your request may be refused.
Specific information may be requested to help confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. You may also be contacted to ask you for further information in relation to your request to speed up the response.
All legitimate requests can have the expectation of a response within 30 days. Occasionally it may take longer than 30 days if your request is particularly complex or you have made a number of requests. In this case, you will be notified and kept updated.
Third-party websites, add-ons and applications may be included in this website. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. This website does not control these third-party websites and are not responsible for their privacy statements. When you leave this website, you should read the privacy notice of every website you visit.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies used, please see Cookie Policy.
It is very important that the information about you is accurate and up to date. If at any time your personal information changes use the contact form OR update your profile in your account.
If you are not happy with any aspect of how your data is collected and used, you can contact support so that your concerns can be addressed.
If you have any questions about this Privacy Policy you can contact this website at any time by using the contact form.